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Using Qualitrics | 1-800-Contact Brought The Voice of the Customer To Management

Tom Hoffman, tom.hoffman@1to1.com, writes in 1-800-CONTACTS Brings Voice of the Customer Into Focus that 1-800-Contacts used Qualitrics to improve company leader's understanding of customer feedback.  Great article - describing the power of hearing the customer's voice and capabilities enabled by Qualitrics.

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English: 1-800 Contacts headquarters in Draper...
English: 1-800 Contacts headquarters in Draper. Photogrpahed by user Coolcaesar on July 25, 2008. (Photo credit: Wikipedia)

Tom Hoffmantom.hoffman@1to1.com, writes in 1-800-CONTACTS Brings Voice of the Customer Into Focus that 1-800-Contacts used Qualitrics to improve company leader’s understanding of customer feedback.  Great article – describing the power of hearing the customer’s voice and capabilities enabled by Qualitrics.

Although Amazon AWS is exploding – Some say SaaS will be bigger!

Matt Asay on Tech Republic wrote that in his post The cloud money is SaaS that although Amazon is growing rapidly it is infrastructure. Applications are more valuable than infrastructure, therefore SaaS is more valuable than IaaS.

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Matt Asay on Tech Republic wrote that in his post The cloud money is SaaS that although Amazon is growing rapidly it is infrastructure. Applications are more valuable than infrastructure, therefore SaaS is more valuable than IaaS.

More than 15% of NFL players go bankrupt within 12 years of retiring

Fascinating ..... Full Article WRITTEN BY Max Nisen@MaxNisen National Football League players have a strange earnings pattern. They make a ton of money up until the age of 30 or so, then have much lower income for the rest of their lives—the opposite of most workers. A player who makes it through six years in the NFL earns more than a typical college graduate does in a lifetime. But they go bankrupt more often, and more quickly, once they retire. Researchers from the California Institute of Technology, the University of Washington, and George Washington University took a look at all NFL players drafted from 1996 to 2003,…

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Fascinating …..

Full Article WRITTEN BY Max Nisen

National Football League players have a strange earnings pattern. They make a ton of money up until the age of 30 or so, then have much lower income for the rest of their lives—the opposite of most workers. A player who makes it through six years in the NFL earns more than a typical college graduate does in a lifetime. But they go bankrupt more often, and more quickly, once they retire.

Researchers from the California Institute of Technology, the University of Washington, and George Washington University took a look at all NFL players drafted from 1996 to 2003, from their entry to the league up to their first 12 years after retirement, to find out more about when those bankruptcies occur.

Here, from their new National Bureau of Economic Research working paper, is the researchers’ model of a median NFL player income profile: